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Legal information

Privacy policy

Updated 07/13/2023

Collection of personal data

We collect the personal data you voluntarily provide us when creating an account, placing an order or subscribing to our newsletter. This data may include your name, e-mail address, postal address, telephone number, communication preferences and other information required to process your order.

Use of personal data

We use your personal data to process your orders, to provide you with the products and services you have requested, to contact you regarding your order, to personalize your shopping experience and to inform you about our offers and promotions. We may also use your data for internal analysis and to improve our products and services.

Data confidentiality and security

We are committed to protecting the confidentiality and security of your personal data. We implement appropriate technical and organizational measures to prevent any loss, misuse, unauthorized access, disclosure, alteration or destruction of your personal data.

Sharing personal data

We may share your personal data with third parties strictly for the purpose of providing services related to your order, such as delivery and payment services. We do not sell, rent or share your personal data for marketing purposes to third parties without your express consent.

Data retention

We retain your personal data for as long as necessary to achieve the purposes stated in this privacy policy, unless the law requires or permits a longer retention period.

User rights

You have the right to access, rectify, delete or limit the use of your personal data. You may also object to the processing of your personal data or request their portability. To exercise your rights or if you have any questions about the protection of your personal data, please contact us using the details provided below.

Cookies and similar technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze usage trends. You can manage your cookie preferences in your browser settings.

Changes to the privacy policy

We reserve the right to modify this privacy policy at any time. Any changes will be displayed on this page with an indication of the date of the last update.

Contact us

If you have any questions, concerns or requests about this privacy policy or our treatment of your personal data, please contact us at info[at]chirubikes.com

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